Thank you for your interest in the products and services of Tourpro, Inc. This Limited Warranty applies to physical goods, and only for physical goods, purchased from TourPro, Inc. (the "Physical Goods").

TourPro, Inc. , shsglobal.com, shsglobal.org, and tourprogear.com offers a 48 hour period, upon receipt, to inspect items for incorrect shipments or defective items. If an item is found to be defective, please contact TourPro, Inc. to resolve to issue as soon as possible. If, during the 72 hour period, an item is found to be defective, TourPro, Inc. will offer to ship replacement parts/items for product repair.

This Limited Warranty extends to the original purchaser only and is not transferable.

The all products listed for warranty, other than the 48 hour warranty listed above, may only be returned, repaired or replaced due to defect through the manufacturer directly, as per the manufacturer's policies.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

What will we do to correct problems?

TourPro, Inc. will:

Tourpro, Inc., and tourprogear.com offers a 72 hour period, upon receipt, to inspect items for incorrect shipments or defective items. If an item is found to be defective, please contact TourPro, Inc. to resolve to issue as soon as possible. If, during the 72 hour period, an item is found to be defective, TourPro, Inc. will offer to ship items for product repair.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from TourPro, Inc. is 48 hours from the date of product delivery.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 2 Days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

Shipping damage; all shipping damage issues will be handled by company, or companies, who shipped the product as agreed to by TourPro, Inc. and/or customer of product.

Conditions, malfunctions or damage not resulting from defects in material or workmanship Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disaster- Theft or loss of the Physical Goods This Limited Warranty does not cover any shipping charges, handling charges, gift wrap fees or taxes. You are responsible for and must prepay all shipping charges.

This Limited Warranty is void if the Physical Goods are returned with removed, damaged or tampered labels or any alterations.

What do you have to do?

To obtain warranty service, you must obtain a Return Merchant Authorization (RMA) number and instructions on how to return a product by contacting us.

Deliver the Physical Goods, in either its original packaging, including any accessories or documents that shipped with the Physical Goods to the address specified by TourPro, Inc. .

To obtain the Return Merchant Authorization (RMA) number, you can contact us by any of the following contact methods:

By email: sales@tourprogear.com